Refund Policy

Effective date: October 1, 2026

The Saga of Three Realms is free to download and free to play on the Basic tier, with no time limit, so you can play for as long as you like before deciding whether Premium is right for you.

If you are not satisfied with your Premium subscription, you may request a full refund within 48 hours of a subscription charge (your first purchase or an automatic renewal). After 48 hours, subscription charges are not refundable, except where a refund is required by law or the charge was made in error.

How to Request a Refund

Email us at exhibyte.help@gmail.com with your Steam ID (or Steam profile link) and the date of the charge. Premium is bought through Steam, so approved refunds are issued through Steam to your original payment method (or Steam Wallet) and are typically processed within a few business days.

A refunded charge ends the Premium time it paid for, and the subscription is cancelled so it won't renew. Your account then returns to the free Basic tier.

Cancelling Your Subscription

You can cancel your subscription at any time in Steam (Account Details → Subscriptions, or Manage Subscription in the game's Account Status window) to stop future renewal charges. Cancelling does not itself trigger a refund for the current billing period — you keep Premium through the end of the period you already paid for, and then your account returns to the free Basic tier. If you'd like a refund in addition to cancelling, request one using the instructions above.

Payment Processor

All payments are processed by Valve Corporation through Steam. Steam Support can also be reached directly regarding a charge that appears on your statement.